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CupidsFun Frequently Asked Questions

Is CupidsFun 100% Secure 100% of the time? Yes, we Guarantee all details and Transactions are 100% Secure all of the time.

Why do you Not offer Free Batteries with all Battery Operated Products? The Simple answer to this is because Battery Operated Sex Toys require Heavy Duty Batteries such as Ever Ready (excuse the pun)!!! or Duracell, which can work out expensive, and we want to keep the costs down for you, and to be honest, it would be cheaper for you to purchase your own Batteries, cheaper batteries are fine, but don't last as long, just make sure that if you are not using your toy for a while, that you remove the batteries to avoid any battery acid leaking. 

Can I return an Item? *Yes you can. Please visit our Refunds & Return Page for full details and T&C

I live in Spain can I buy from you? Yes of course you can, we ship to Europe & also the World!! Whether you live in Spain or TimbukToo, we can deliver to you!

Don't have a Debit or Credit Card, Can I still Buy from you? Yes, of course you can. When you have completed your order, just send a Cheque or Postal Order to FirstHouse Properties, all payment details are on our Payment Page. Any Problems, please contact us, we will be more than happy to help you!

Will CupidsFun show anywhere on my Bank Statement? No, of course not, we understand that buying the products we sell on our site can be very embarrassing, so all that will show on your Statement or any Transaction will be Usell.

Do you ever resell Items that are returned because they are Faulty? Definately not.. if an Item is found to be faulty, this will be sent back to our Suppliers.

Do you Share my details with 3rd Parties? No.... Never!

Can I Cancel My Order? Yes you can, we recommend that you contact us regarding a cancellation the same day your order has been made to avoid it being dispatched.

I want to place an order, but I am not going to be there, can I have my order delivered to an alterative address? Yes you can, you have the option to have your order delivered to an alternative address, this will still need to be signed for.

I have a question that is not listed here... can I contact you? Yes of course, please contact us at customerservice@CupidsFun.co.uk

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If you have a comment, please email us at customerservice@cupidsfun.co.uk

Thank you for all your help, really appreciate it, great Products, Fab Prices, Just Brilliant!!!

omg... I have recently bought the Mini Naughty Rabbit... and I want to let all you Girls know, it's a Handbag essential!!!! wow... it might be mini.. be its almighty!!! I would recommend this to any Girl that wants quick guaranteed satisfaction with convenience!!!! S. Manion - Manchester

I would just like to say thank you for the discreet service I received from yourselves. I received my Items this morning. Excellent. Well Packaged, Very Discreet. Excellent Products. Thank you. D - Leeds

Lovely Looking Excellent website and very easy to use, well priced and fast delivery. Very happy, Will be back again!

I would just like to say what a great site for newcomers like me - I can shop with confidence, I even like the 'Quick Hide' that follows you through every page. Great Idea. Happy with my products. Thank You.

Very competitively priced when compared to the High Street Stores like Ann Summers. How do you do it? K - Manchester

I received my order I placed on 1st May 2008 today 3rd May 2008! How Quick!!!! Excellent Products, better than I thought, Discreet Packaging... Brilliant... Superb! Really Happy. I am definately coming Back. Thank you Cupidsfun! Dianne - Manchester.

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